Practice Information
I support both in-person and virtual sessions. In-person sessions are held at my office (523 E Putnam Avenue Suite 1 Greenwich, CT 06830); virtual sessions are held on Zoom (I will supply a link). Regardless of format, all sessions are 45 minutes.
A “Notice of Privacy Practices” is available for your information as required by law. Please take time to familiarize yourself with it.
Please ask for a printed version if needed. This notice describes how I may use and disclose your protected health information in accordance with the law and the NASW Code of Ethics. The information talked about in our sessions is confidential. This means I can’t tell anyone what you have told me during our sessions without your written permission. There are exceptions to this. I am a mandated reporter in the event that someone is a danger to themselves or others. In this case I am permitted and/or required by law to report what I have learned. If this should happen in treatment, we will handle it together in a careful and respectful manner.
• When there is suspicion or proof of child abuse or abuse to a dependent or elder adult.
• When the patient communicates a threat of bodily injury to others or to the public.
• When the patient is suicidal.
• When disclosure is required pursuant to a legal proceeding.
Sessions are paid for at the time of the service. You may pay for sessions by cash, check, or Zelle. Please feel free to discuss with me, during the course of our work together, any financial concerns that you may have.
I am licensed in both Connecticut and New York and I am an out-of-network provider. This means insurance claims for coverage/reimbursements need to be submitted directly by you and may or may not be covered by your insurance company. Once you have paid for services, I will provide you with a statement to submit to your insurance company. While this statement includes all of the information you need from me for the processing of your claim, you will still need to fill out any additional forms specific to your insurance company.
The No Surprises Act protects clients from receiving unexpected medical bills. The Good Faith Estimate provision of the No Surprises Act is designed to give clients an estimate of how much they will be charged for the healthcare services they will be receiving. I will provide you with the cost of services prior to our first session, however, if you would like a formal Good Faith Estimate (GFE), please let me know and I will be happy to provide one.
If you are cancelling or rescheduling at the last minute, please call or text 203-552-5280. Please note my cancellation policies below under ‘If You Have to Cancel or Change Your Appointment.’
For general matters such as scheduling or payment inquiries, call or text 203-552-5280 or email Sonya@SkrTherapy.com. I will respond within one (1) working day. Please note, my working days are Monday through Thursday. Therefore, messages received on a Friday or a holiday will be returned on Monday or my next working day.
Counseling is not provided through text messaging or email. Communication through these channels is solely for scheduling or other practical matters.
If the occasion arises that I need to be out of the office during my regular working hours, you will be notified in advance, and I will provide contact information of the professional covering for me while I am away.
If you are cancelling or rescheduling at the last minute, please call or text 203-552-5280.
When scheduling an appointment, I am reserving special time for you. That said, I understand things come up. Please aim to cancel or reschedule well in advance, as cancelled, missed, or rescheduled appointments with less than 24 hours’ notice will incur the full normal session fee.
Exceptions can be granted for inclement weather or a significant emergency.
Please note that missed appointments, in general, are not covered by insurance.
If you must cancel or change an appointment, please do so by phone (call or text is fine).
No worries. Please inform me and when you arrive we will work with the remaining time.
If your situation is urgent and requires immediate attention, please call 911 or go to your local emergency room and inform me as soon as possible.